Thursday, March 26, 2009

Car Insurance Companies - How to Find the Best One

Saving money on car insurance is a good thing, but it's not the only thing. Some car insurance companies keep their prices low by offering substandard service or policies. Such organizations are untrustworthy, and will not come through in case of an accident, leaving the policy holder with a larger price to pay than was anticipated. A car insurance company needs to be reputable, first and foremost.

A good indicator of which car insurance companies are reputable is its financial stability. Looking for a policy from a company on the verge of bankruptcy is a risky venture at best. Bankruptcy means that any agreements and obligations of the company will become null and void, which includes all insurance policies. Policy holders will not get their money back, and they will have no coverage and have to find another insurer. Do some research, in the financial and business news, do some Internet searches, and get some first-hand information about any car insurances companies before signing any agreement with them.

Customer service is another important factor to consider when comparing car insurance companies. How a company handles its clients and their claims is really the heart of how an insurance company works. Online researchers should perform a little offline experiment for the company of their choice. Try calling the customer service of that particular company and see how long it takes to speak to an actual person. If the wait on hold is much too long, or if the line is disconnected, or the customer service representative does not especially seem knowledgeable, it might be best to seek another insurance company.

In today's economy, every company should be trying very hard to obtain and keep customers, and this is the duty of customer service agents. Representatives who seem to feel that it is a waste of time to talk to a customer, or who are incidentally or overtly rude to someone looking for car insurance is a big red flag. Just imagine how they would behave toward someone looking to file a claim after an accident. Avoid car insurance companies with poor customer service at all costs.

Advice from those who have had first-hand experience is often the best way to gauge the quality of different car insurance companies. Talk to friends and family and find out what they use and how much they like it. Ask questions about how long it takes to settle a claim, or how hard it was to get the company to send out an insurance adjustor, or how cooperative the insurance representative was when the claim was filed. An Internet search will also reveal a myriad of reviews for car insurance companies, which is another good source of first-hand knowledge.

There are a great many reputable car insurance companies out there; it shouldn't be a great difficulty to find several that are suitable. Just do the research, shop around, and find the best rate and personal coverage. Avoiding a disreputable insurance company will save far more money than finding a car insurance company with cheap coverage.

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